Jiangyin Shun-shun Metal Products Co., Ltd. will provide you the complete service, safety assurance, and will constantly improve our service value along with the application of new technology and new functions. As a professional equipment supplier, Shun-shun has the belief to provide professional, valuable customer support.

Meanwhile, we always think customer’s satisfaction will directly influence the future of product. Thus, we hope to make the agent and terminal customer satisfied in dead through our pious service support. We will view your support as the key of our continuous management

A religious, scientific and advanced project is the footstone to an excellent project. We will carefully analyse your demand, refer excellent successful cases in home and oversea, and carry out analog test and repeated argumentation to design a stable, advanced, extensible system according to your actual condition.

Make to order
Tell us your demand. Shun-shun will make you rest easy from now on with the whole service solution project. Different customers may have different demands because of individuation. To meet customer’s increasing need is the responsibility of Shun-shun.
In the field of surface treatment, your originality is the power to promote technical application. Only collect everyone’s ideal can finally converge a complete system that is adapted for customer’s need and incarnates future life.

Telephone consultation:
It will help you to solve the problem quickly and effectively. No matter you want to know about “Shun-shun” product, or you have some technical problems in the course of use, you may dial our service hotline: 0510-86060179, 86060179. Our quality technical support delegate will answer your problems as fast as possible, and analyse your demand and then transfer it to right technical engine.

Email consultation
Shun-shun also provides email consultation of low cost, quick respond for customer. You may mail your problems to sales@jyshunshun.com.

Long-distance guide
Except telephone support and email consultation, we also provide internet long-distance guide for customers. Our engineers will communicate with customer face to face though the net meeting system, and provide various technical guide, project consultation and long-distance training on this platform.
Besides, our engineers will also assist customers to carry out problem diagnosis, service collocation and long-distance technical service though the long-distance test, control system.

Locale service
If there is problem that can not be resolved on internet or the running condition is not mature. We will consult with customer and send technical personnel for door-to-door service to resolve actual problem.

Upgrade service
Shun-shun provides corresponding upgrade service for customers. During this whole course, our technical personnel will assist and guide customer to finish product’s guiding and upgrading work.; meanwhile, we will provide other further technical support according to customer’s detailed demand.